Faith & Flow – Terms of Service

Last Updated: February 1, 2025. 

Welcome to Faith & Flow! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Faith & Flow, you agree to these Terms. Please read them carefully.

1. Overview

Faith & Flow is a print-on-demand store offering faith-inspired apparel and accessories. Each item is made to order, and processing times vary.

2. Ordering & Payment

• All prices are listed in USD and are subject to change.
• Payments must be made at checkout via our accepted payment methods.
• Orders cannot be canceled or modified once production begins.

3. Shipping & Delivery

• Processing times vary but typically range between 1-3 business days before shipping.
• Shipping times depend on your location and selected shipping method.
• We are not responsible for carrier delays, lost packages, or incorrect addresses provided by customers.

4. Returns & Refunds

Because our items are made to order, we do not accept returns for buyer’s remorse or incorrect sizing. However, if your item is incorrect or defective, we will offer a replacement or refund at no cost to you. Please review our Return Policyfor full details.

5. Intellectual Property

All content on Faith & Flow, including designs, logos, and text, is the property of Faith & Flow and may not be copied, resold, or used without permission.

6. Limitation of Liability

Faith & Flow is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the item(s) in question.

7. User Conduct

By using our site, you agree to:
✔ Use the website only for lawful purposes.
✔ Not attempt to disrupt or hack the website.
✔ Not misuse or resell our products for unauthorized purposes.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after updates constitutes agreement to the revised Terms.

9. Contact Us

For any questions, please contact us at help@faithandflow.shop

 

Data Retention Policy

 

At Faith & Flow, we value your privacy and are committed to protecting your personal data. This Data Retention Policy explains how long we keep your information and the purpose behind our retention practices.

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 What Data We Collect

We may collect and store the following types of personal data:

• Contact information (name, email, shipping/billing address)

• Order and transaction history

• Communication preferences (email sign-ups, messages)

• Browsing behavior (cookies, analytics data)

• Customer service inquiries and messages

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How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:

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Your Rights to Access or Delete Data

You have the right to:

• Request access to your personal information

• Ask us to delete or correct your data

• Withdraw consent for email marketing at any time

To make a request, email us at: hello@faithandflow.shop

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🔁 4. When We Delete Your Data

We securely delete or anonymize your data:

• When it’s no longer needed for legal, business, or marketing purposes

• Upon your request (where legally permitted)

• After reaching the end of the retention period

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📜 5. Legal and Tax Compliance

Certain information must be retained for legal and regulatory purposes, including financial and tax reporting. In these cases, we keep only what’s necessary and for the required time period.